We accept purchase orders. Contact us | 805.962.8087 | books@specialneedsproject.com |

Special Needs Project is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This statement of our policy applies to the Special Needs Project website and governs data collection and usage. By using the Special Needs Project website, you consent to the data practices described in this statement.

You may withdraw your consent for us to contact you and for the continued collection, use or disclosure of your information, at any time by contacting us at HG@specialneedsproject.com
or mailing us at:
    Special Needs Project
    521 Arroyo Avenue
     Santa Barbara CA 93109-1402
    USA

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

What Information do We Collect?

Special Needs Project collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Special Needs Project also may collect anonymous demographic information which is not unique to you such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Special Needs Project. This can include your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Special Needs Project for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Special Needs Project website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Special Needs Project public message boards, this information may be collected and used by others. Note: Special Needs Project does not read any of your private online communications.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. Special Needs Project is not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Special Needs Project encourages you to review the privacy statements of websites you choose to link to from Special Needs Project so that you can understand how those sites collect, use and share your information.

Use of your Personal Information

Special Needs Project collects and uses your personal information to operate the Special Needs Project website and deliver the services you have requested. Special Needs Project also uses your personally identifiable information to inform you of other products or services available from Special Needs Project and its affiliates. Special Needs Project may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Special Needs Project does not sell, rent or lease its customer lists to third parties. Special Needs Project may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Special Needs Project may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Special Needs Project, and they are required to maintain the confidentiality of your information.

Special Needs Project does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Special Needs Project keeps track of the websites and pages our customers visit within Special Needs Project, in order to determine what Special Needs Project services are the most popular. This data is used to deliver customized content and advertising within Special Needs Project to customers whose behavior indicates that they are interested in a particular subject area.

Special Needs Project websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Special Needs Project or the site; (b) protect and defend the rights or property of Special Needs Project; and, (c) act under exigent circumstances to protect the personal safety of users of Special Needs Project, or the public.

Use of Cookies

The Special Needs Project site uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Special Needs Project pages, or register with our site or services, a cookie helps Special Needs Project recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Special Needs Project web site, the information you previously provided can be retrieved, so you can easily use the features you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or websites you visit.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


Security of your Personal Information

Special Needs Project secures your personal information from unauthorized access, use or disclosure. Special Needs Project secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

Changes to this Statement

Special Needs Project will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how Special Needs Project is protecting your information.

Contact Information

Special Needs Project welcomes your comments regarding this Statement of Privacy. If you believe that Special Needs Project has not adhered to this Statement, please contact Special Needs Project by email or by writing to:

Special Needs Project
521 Arroyo Avenue
Santa Barbara, CA 93109-1402
    USA

We will use commercially reasonable efforts to promptly determine and remedy the problem.
 
***

This policy was last modified 12/02/2015.

Back to Top